TLSS - Mandate and Role
The Teaching and Learning Support Service (TLSS) mandate is to nurture and promote innovation and excellence in teaching and learning at all levels of the University. The role of the TLSS falls into three broad categories:
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Establishing and maintaining the best possible teaching and learning environment on campus;
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Promoting innovative approaches to teaching which take the learner and the faculty's needs into consideration and then providing support to those who implement them;
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To lead and assist the university community with the integration of new learning technologies into its various programs and courses.
TLSS - Vision
The TLSS vision has evolved. A specific emphasis is now directed towards the
quality of learning and student engagement. In order to do so, the TLSS will partner with its collaborators, providing them
: consultation, facilitation, training, production and support.
Click here to learn more about the TLSS's new vision as well as its mission and structure.
TLSS's Vision

TLSS – Four Services
The TLSS is composed of four sectors, each possessing its own distinct areas of expertise. For detailed information regarding the TLSS services offered by each of its four sectors click here.
Back row , from left to right :
Alain Erdmer, Director, Centre for Mediated Teaching and Learning
Richard Pinet, Director, Centre for e-Learning
Mark Gareau, Director, Multimedia Distribution Service
Front row, from left to right:
Michel Langelier, Director, Centre for University Teaching
JoAnne St-Gelais, Director, Operations, Strategic Planning and Communication
Yves Herry, Associate Vice-President
Nada Nagy, Chief Administrative Officer